Frequently Asked Questions

If you're experiencing difficulty with your Propaganda software, you may be able to find an answer in our FAQs (Frequently Asked Questions). 

Installation, Evaluation, Purchase, or Upgrade

General Problems

How do I install the full version of Propaganda?

When you place your order, you will receive links to download Propaganda two different ways: On the order confirmation page and in the confirmation email.

We recommend the web install because it is the fastest way to get Propaganda on your machine. To use the web install, do the following:

1) Click on the link for the web install. When you do you should see this window:

 

Choose Run to start the installation.

If you are using the link from the confirmation email and you don't get this window or get an error, try copying the link directly into the address bar of Internet Explorer.

For example, the download link should look something like this:

https://secure.Propaganda.com/payment/download.asp?
fid=40727&dKey=6tKXhl0TDxVJRDGs14CDtkBJhbIixWnde48tV1V98PXJi6

Since this link is more than one line, your email program may cut off part of the link. In your email program, highlight the entire link and select Copy from the Edit menu. Open Internet Explorer, click on the address bar, and select Paste from the Edit menu. Finally, press Enter.

2) After a few seconds, you should see this window:

Click Run to continue the installation.

3) The remainder of the installation is the same as most other applications. Follow the prompts and click Next.

If you have any trouble with the installation, please contact us using the lost keys form.

I need to reinstall the full version of Propaganda. How do I do this?

We are more than happy to provide you with another copy of the software you purchased for reinstallation.

If you know your registration key, use the software updates form.

Otherwise, use our lost keys form and we will send you your registration key and download links.

Note that the full version of Propaganda is a separate download from the demo version.

How do I upgrade to the latest version?

Customers who purchased Propaganda should use our product request form  to receive download links for the latest version.

Customers who purchased Propaganda 6 are entitled to upgrade to the latest build at no charge.

I just bought the full version of Propaganda. How do I unlock the demo version?

The demo version can't be unlocked or converted into the full version. You need to obtain the full version of Propaganda which is a separate download, and not publicly available on our website. Upon placing your order, you should have received download links for the full version of Propaganda. Please use our product request form and we'll send you instructions on downloading the software.

Does Propaganda run on Windows Vista?

We are aware of some technical issues when running Propaganda on Vista, particularly during application load time.  This issue affects Propaganda versions 1.2.1 and earlier.  This issue has been fixed in later versions 1.3 and higher.  Please check the software update page for Propaganda to see if a newer version exists for you to download.

How do I get my audio files into Propaganda?

In order to mix music with Propaganda, you need to put your audio files on your computer's hard drive, in a format Propaganda understands. Propaganda supports MP3, WAV, and WMA (without copy protection).

If you have CDs you want to use with Propaganda, the first step is to convert (or rip) your CDs. If you are using Windows XP, you can use the included Windows Media Player for this purpose:

  1. Place one of your music CDs into your computer's CD-ROM drive.
  2. Open Windows Media Player
  3. Press the Copy from CD tab
  4. Click the Copy Music button.
  5. If you are asked if you want copy protection, choose No.
  6. Once the copy is complete, take note of where the music files are. The default is WMA format in the My Music folder.
  7. Open Propaganda.
  8. Click the Add Files button and select the folder where you just created the music files.

Propaganda does not directly support the music you buy from the iTunes Music Store or Napster. These files are in a protected format that other applications are not allowed to read. However, if you have ability to burn your music to CD, you can transfer the tracks from CD back to the computer in an unprotected format for use in Propaganda.

Why do some of the music plots have blank sections 10-seconds in length?

This is Propaganda's way of saying that it could not accurately read the file. While this same file may play just fine in WinAmp, Propaganda is a little more demanding about reliable playback.

Try rebuilding the MP3 file again and reimport it into Propaganda. If the source is not available, try converting the file to WAV format and then back to MP3. You can use Music Match (www.musicmatch.com) for this purpose.

How do I transfer my playlist from one machine to another, without having to reset the file location for each song?

On the new machine, make sure that you first import all the relevant songs into the catalog. Then, when you load the playlist, Propaganda will be able to find the appropriate songs without asking.

Why won't Propaganda import my WMA files?

Propaganda can only import WMA files that do not use security features. If you are using Windows Media Player to convert your CDs into WMA files, make sure that switch off the "Protect Content" option. Look in the Tools, Options window in the Copy Music section.

Propaganda may not be able to play WMA files that you purchase online. If these files use security features, Propaganda does not have the ability to read them.

 

If you’re still looking for the answer to your question, check out the Propaganda Community where other Propagandas share their tricks and give helpful hints. Or contact a support representative using our technical support request form.

 

 

 
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